Made in Germany
5 years warranty
Free shipping from 70 € (DE)
Made in Germany
5 years warranty
Free shipping from 70 € (DE)

Warranty service

The manufacturer Kellermann GmbH grants a warranty of 5 years on the advertised product. The period for calculating the warranty period begins on the date of the invoice. The geographical scope of the warranty protection is worldwide. The guarantee refers to the freedom from defects of the advertised product, including functionality, material or production defects. Should a defect occur during the warranty period, the manufacturer shall provide one of the following services at its discretion under this warranty:

  • repair of the goods free of charge
  • exchange of the goods for an equivalent item free of charge

    In the event of a warranty claim, please contact the warranty provider:

    Kellermann GmbH
    Auf der Hüls 184 -186
    52068 Aachen

    Warranty claims are excluded in the event of damage to the goods due to

  • normal wear and tear
  • improper handling
  • not observing safety precautions
  • Use of force (e.g. beatings)
  • repair attempts on your own

    A precondition for claiming under the guarantee is that the guarantor is enabled to examine the guarantee claim (e.g. by sending in the goods). Care must be taken to avoid damage to the goods in transit by packing them securely. Shipping costs are covered by sending a shipping label. A copy of the invoice must be enclosed with the goods to enable the guarantor to check whether the guarantee period has been observed. Without a copy of the invoice, the guarantor may reject the warranty claim.
    This manufacturer's warranty does not restrict your legal rights against us under the purchase contract concluded with us. Any existing legal warranty rights against us remain unaffected by this guarantee promise. The manufacturer's warranty therefore does not infringe your legal rights, but rather extends your legal position. If the purchased item is defective, you can always contact us within the context of the legal warranty, irrespective of whether a warranty case exists or the warranty is claimed.